Greatfx Printing Terms & Conditions

LEGAL CLAIM
NOTICE: PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEBSITE. GREATFX PRINTING, LLC RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.

 

ORDER APPROVAL
Customer is fully responsible for final proof and layout approval prior to the printing process. GreatFX Printing, LLC is NOT LIABLE for errors in a final product caused by any of the following reasons: Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Colors or Punctuation.

 

INDEMNITY

By submitting your document(s) to GreatFX Printing,   "I agree to the following terms":
I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed, and that I assume all responsibility for typographical errors.

 

COPYRIGHT
All material and software Copyright (c) 2010-2012 GreatFX Printing, LLC. All rights are reserved worldwide. It is strictly prohibited to redistribute, copy or republish any of the material and software contained on the GreatFX Printing, LLC web site and/or its subsidiaries (referred to herein as GreatFX Printing, LLC) or the copyrighted property of parties from whom GreatFX Printing, LLC has licensed such property.

 

CUSTOMER CONTENT
You understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. This means that you, and not GreatFX Printing, LLC, are entirely responsible for all content that you use from GreatFX Printing, LLC online gallery or send, upload, post or transmit via the service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content.

 

CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format. GreatFX Printing, LLC is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes.

All artwork, designs and images must be provided in minimum of 350 DPI and CMYK color mode. GreatFX Printing, LLC is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.

 

You agree to not use the service to send, upload, post or otherwise transmit any content that contains: (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of GreatFX Printing, LLC or any third party.

 

Under no circumstances will GreatFX Printing, LLC be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services, are provided for your personal use only.

 

You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.

You acknowledge that GreatFX Printing, LLC and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that GreatFX Printing, LLC may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of GreatFX Printing, LLC, its users and the public.

 

GOVERNING LAW
GreatFX Printing, LLC is based in Springfield, Missouri and all transactions take place on servers located in Burbank, California & Chicago, Illinois. Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in Springfield, MO. You agree to submit to the jurisdiction of Springfield, MO courts and agree that venue in these courts is proper in any such legal action or proceeding.

 

LIMITATION OF LIABILITY
In no event shall GreatFX Printing, LLC or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not GreatFX Printing, LLC has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from GreatFX Printing, LLC or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall GreatFX Printing, LLC be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.

 

INDEMINITY
You agree that you shall indemnify and defend GreatFX Printing, LLC and all parties from whom GreatFX Printing, LLC has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products.

 

ADDITIONAL FEES FOR 2ND PROOF

The first proof for each order is free (included in the printing price). Replacing any files after the first proof has been sent may result in additional charges for each file replacement.

 

$5.00 fee applies to the following products:
Business Card, Bookmark, Club Flyer, Collectors Card, Door Hanger, Postcard, Rackcard, RipBusinessCard, Rolodex, Roll Label, Sticker, and Tent Card

 

$15.00 fee applies to the following products:
Envelope, Flyer, Letterhead, and Notepad

 

$30.00 fee applies to the following products:
Booklet, Brochure, Calendar, Catalog, CD Package, DVD Package, Mini Menu, Poster, and Presentation Folder

 

COLOR PROOFING & MATCHING

GreatFX Printing, LLC is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density.

GreatFX Printing, LLC will try its best to match the gradient density of each color, but is not liable for the final appearance of a color.


Application of UV or Matte Coating may effect or change the appearance of the printed colors. GreatFX Printing, LLC is not liable for the final color appearance of UV or Matte product/s.

ENVELOPES AND LETTERHEADS PAPER EFFECT IN COLOR
Please note that because our letterhead and envelope paper stock is "uncoated", we recommend you not use colors with high color density. By this we mean dark colors (black, purple, blue, brown, etc). Dark colors tend to get soaked into the paper if their color values are too high. For best results, use light colors.

 

ORDER CANCELLATION
If you submit an order and wish to cancel, you must do so within 8 hours of placing the order.  Any cancelation requests after 8 hours of placing your order are subject to cancelation fees.  If job is canceled, any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) may be subtracted from your refund. Minimum fee is $15.00.

 

RETURNS AND REFUNDS
Since each order is unique to customer and has no re-sale value, all sales are final. If we verify that we made an error, we will re-print the order. 

 

Customer must notify GreatFX Printing, LLC within 5 business days of UPS delivery acceptance to notify any defects discovered in the ordered product.


All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. All orders that are being returned must be shipped by customer's own expense.

 

ORDER SHIPPING AND DELIVERY
GreatFX Printing, LLC will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall GreatFX Printing, LLC be liable for any consequential or damages resulting from any delay in shipment or delivery.

All GreatFX Printing, LLC customers agree not to hold GreatFX Printing, LLC liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond GreatFX Printing, LLC's direct control. GreatFX Printing, LLC shipment and delivery dates are calculated based upon estimates provided by our suppliers.

GreatFX Printing, LLC will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable.

Please allow one day for receipt of labeling and billing information before counting turnaround time for shipping from UPS. For example, if you are quoted a shipping time of 3 business days from February 3rd, please allow the first day for GreatFX Printing, LLC to relay your information and for UPS to pick up, and the following 3 business days/non-holidays for your shipment to arrive.

 

Shipping rates for high quantity products depend on the customer’s access to a shipping dock and forklift, otherwise additional charges may apply.

 

SHIPPING ERRORS & LOST PACKAGES
Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done after 30 days from package shipment. GreatFX Printing, LLC is not responsible for 3rd party shipping errors, omissions or damaged shipments.

 

CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is not delivered due to an error made by the customer in submitting the proper shipping address,GreatFX Printing, LLC will reship the package with corrected address and charge an additional shipping fee for the shipment.

 

We reserve the right to refuse service without disclosing a reason.

All prices are subject to change without notice.